Privacy Policy

Effective Date: 27/08/2024

At Chapin Insulation, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you contact us, request a quote, or engage with our services.
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and browsing behavior to improve our website and services.
2. How We Use Your Information
To Provide Services: We use your personal information to respond to inquiries, provide quotes, and deliver insulation solutions tailored to your needs.
To Improve Our Services: Non-personal information helps us analyze trends, administer the website, and improve user experience.
Marketing Communications: With your consent, we may send you promotional emails about our services, special offers, and updates. You can opt out at any time by following the unsubscribe instructions in these emails.
3. Information Sharing and Disclosure
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are obligated to protect your information and only use it for the purposes for which it was shared.
Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate fraud.
4. Data Security
We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences and provide a more personalized experience. You can control cookie preferences through your browser settings.

6. Your Rights
Access and Correction: You have the right to access and correct your personal information held by us. Please contact us if you need to update your information.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us directly.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on our website with the effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Chapin Insulation

info@chapininsulation.com